To ensure that your e-commerce project runs smoothly, we offer several touchpoints to stay in contact with us. We appreciate your transparency and encourage you to regularly get in touch to make sure you are up to date with all developments and opportunities.
There is a knowledge base for all stakeholders of the project. It contains answers to the most frequently asked questions and should empower you to run your daily business seamlessly. The chat also offers the possibility to talk to a support person directly if you have more specific questions.
You have the opportunity to meet your Key Account Manager on a regular basis to discuss recent updates, plans, and developments. These meetings are the perfect platform to discuss your current needs and challenges and give us insights on how we can support you best.
Sales Forecasting Meetings
You have the possibility to review and align Sales Forecasts quarterly together with your Key Account Manager. This is an important health check of the project to ensure that the project develops in the right phase and direction and resources are planned accordingly.
We aim to host one to two strategy workshops per year to discuss progress and needs of the project. This is the perfect opportunity to talk about the next steps as well as the long-term growth opportunities and to evaluate the big picture.