Oh no! If a product is sold out, here are some things you can do to fix it: 

  • contact the merchant and ask for a stock count increase
  • find a suitable replacement product for your campaign

If you suspect a technical issue instead, please contact the merchant success team immediately. They can help you to investigate the case.

Tip: Always make sure that you agree with the merchant on a sufficient stock count for your campaign. This minimises the risk of stress and creating content that is useless.