Publisher Help Center

Account 6

• How do I create a new user account?
• Can I assign my user account to more than one publisher account?
• How do I switch between different publisher accounts in the portal?
• How does my user account get assigned to my publisher account?
• I forgot my password. How do I reset it?

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Merchant Onboarding 16

• Who is responsible for onboarding merchants?
• Who provides Tipser by Bolt related business and technical support to my merchant partners?
• Can you help me with the onboarding of merchants?
• Can I work exclusively with a merchant?
• Who is the merchant of record?

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Commissions 11

• Where can I see how much commission I have been earning?
• How high is the standard commission?
• How do I negotiate commissions?
• How can I change the commission that I have negotiated?
• Where can I see what commission a product has?

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Campaigns 14

• What is a campaign?
• Why should I run campaigns with merchants?
• What is a good product to run a campaign with?
• Do I always need a discount to run a campaign?
• Do merchants also offer campaigns?

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Customer Support 7

• Who is in charge of customer support?
• Why is Tipser by Bolt in charge of customer support?
• How should the customer reach out to Tipser by Bolt’s customer support?
• How long does it take before the customer gets an answer?
• What information about the customer support should I include on my platform?

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Bugs & Feature Requests 8

• Tipser by Bolt is not working at all - what should I do?
• Something in Publisher Portal is not working - what should I do ?
• Something in the Code is not working - what should I do ?
• There is something wrong with a specific merchant information - what should I do ?
• I found a bug - where can I report it?

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