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How do I create a new user account?
Can I assign my user account to more than one publisher account?
How do I switch between different publisher accounts in the portal?
How does my user account get assigned to my publisher account?
I forgot my password. How do I reset it?
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Who is responsible for onboarding merchants?
What does the merchant success team do?
How do I contact the merchant success team?
Who provides Tipser related business and technical support to my merchant partners?
Can you help me with the onboarding of merchants?
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Where can I see how much commission I have been earning?
How high is the standard commission?
How do I negotiate commissions?
How can I change the commission that I have negotiated?
Where can I see what commission a product has?
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What is a campaign?
Why should I run campaigns with merchants?
What is a good product to run a campaign with?
How can I contact a merchant to negotiate a campaign?
Do I always need a discount to run a campaign?
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Who is in charge of customer support?
Why is Tipser in charge of customer support?
How should the customer reach out to Tipser’s customer support?
How long does it take before the customer gets an answer?
What information about the customer support should I include on my platform?
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Bugs & Feature Requests
Tipser is not working at all - what should I do?
Something in Publisher Portal is not working - what should I do ?
Something in Tipser Code is not working - what should I do ?
There is something wrong with a specific merchant information - what should I do ?
I found a bug - where can I report it?
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